Everything, in one place.
Clear, plain-language terms for every part of your bespoke journey — from first enquiry to final delivery.
Our Policies
The overall framework governing your use of our website and a bespoke order.
Read More →Exactly how a bespoke order comes together, from first message to confirmation.
Read More →Accepted payment methods, GST, and how bespoke pricing works.
Read More →Cancellation timelines and eligibility for a confirmed order.
Read More →When a refund applies, and how much is refunded.
Read More →Why made-to-order pieces aren't returnable, and how defects are handled.
Read More →Our free-alteration window, process, and what's included.
Read More →Delivery timelines, tracking, and international shipping.
Read More →How case-by-case rush orders are handled.
Read More →How and why we contact you by WhatsApp, phone, and email.
Read More →How we collect, use, and protect your personal information.
Read More →Learn about the cookies we use to improve your experience.
Read More →How to raise a concern, and how we resolve it.
Read More →Who owns what — our content, your designs, and reference material.
Read More →How we use reference images and finished-garment photography.
Read More →Contact Us
For anything on this page — a policy question, a grievance, or a privacy request — reach us at ayushreebyveena@houseofayushree.com or on WhatsApp at +91 98106 46226.