Communication Policy
01. How We Reach You
WhatsApp is our primary communication channel for the bespoke ordering process. You can also reach us — and we may reach you — through our website, phone, social media or email (ayushreebyveena@houseofayushree.com).
02. Service Communication
- Enquiry responses
- Design and fabric discussions, and quotations
- Quotation approval and payment — the same action, and what confirms your order
- Measurement collection
- Production updates
- Quality check photographs, approval, and any revised quotation for an added-cost change
- Shipping and tracking
- Alteration discussions
- Customer support
03. Marketing Communication
We may also use WhatsApp and other channels for promotional and marketing communication, handled in accordance with our Privacy Policy and applicable consent requirements. This is kept distinct from the service communication above — opting out of marketing does not affect necessary order or service updates.